Get in Touch With Us
This page is for readers who want to reach the editorial team behind Lone Star State Casinos — to flag an error in a casino review, ask how we scored a site, question a bonus term we quoted, or ask where to find help with gambling. Email is the only channel we run, and a person reads every message.
Age and eligibility: this site is for adults aged 21 and over (18+ only where that is the applicable minimum for a given product). Gambling involves real risk of losing money and is not a way to make an income. If you need support, call the National Problem Gambling Helpline at 1-800-GAMBLER, available 24/7, or text 800GAM. In Texas, the Texas Council on Problem Gambling operates a state helpline at 1-800-742-0443.
Email the editorial team
Write to us at [email protected]. We aim to reply within two business days, and longer when a question needs checking against an operator's published terms.
Include as much detail as you can: the page you were reading, the casino brand involved, the exact wording that looked wrong, and the date you saw it. Offers change without notice, so a screenshot or the date you viewed the promotion is genuinely useful.
What we can and cannot help with
| Enquiry | Where it goes |
|---|---|
| Corrections to a review, rating or bonus term | Our editorial inbox — we will check and update the page |
| How our rankings are decided | Our editorial inbox — see the method below first |
| Your casino account, balance, bonus or withdrawal | The casino's own support desk. We hold no accounts and cannot see, credit or release anyone's funds |
| Identity verification (KYC) documents | The casino's compliance team only. Never send ID documents to us |
| Self-exclusion or deposit limits | Set these in your casino account, then contact 1-800-GAMBLER for wider support |
| Legal or tax questions about gambling in Texas | A licensed Texas attorney or a qualified tax professional |
| Partnership and commercial enquiries | Our editorial inbox, marked clearly as commercial |
Please don't send us these
- ID documents, bank statements or card images. We have no use for them and no secure channel to receive them.
- Casino account passwords or one-time codes. No legitimate site or publisher will ever ask for these.
- Payment of any kind. We never charge readers, and we never collect deposits on behalf of an operator.
How we make money, and what that does not buy
Some links on this site are commercial. If you open an account through one, Lone Star State Casinos may earn a commission from the operator at no extra cost to you. That arrangement pays for the research; it does not decide the order of the list, the editorial ratings, or whether a drawback gets written down. If you believe a review reads like an advert, say so in your email and quote the line — that is exactly the kind of message we want.
Questions about our scoring, answered before you write
A large share of reader mail asks the same thing: why is one casino above another? Ratings on this site are editorial judgments made by our team, not customer-review averages and not the result of us depositing or withdrawing anywhere. We research published terms, licensing statements, banking pages, software credits and support channels, then weigh:
- Bonus terms in full — the headline percentage matters far less than the playthrough, the game weighting, the maximum cashout and the expiry window.
- Game library and studios — the spread across slots, progressive jackpots, blackjack, roulette, baccarat, video poker and live-dealer tables, and which software providers supply them.
- Banking and payout practice — the deposit and withdrawal methods actually offered to US players, stated processing windows, and weekly or monthly withdrawal caps.
- Fair play signals — whether RTP figures are published and whether the operator names an independent RNG testing body. Where that information is absent, we say so rather than assume.
- Licensing and transparency — which regulator is claimed, whether the licence number is verifiable, and how clearly the operator identifies itself.
- Mobile and support — browser-based instant play on iOS and Android, and whether live chat exists or email is the only route.
- Responsible gambling tools — deposit limits, cooling-off and self-exclusion controls inside the account.
If you think a factor is missing, or weighted wrongly, tell us. We revise the method when a reader makes a better case than our own reasoning.
The legal position in Texas — and why we get asked
Texas has no legal, state-regulated online casino. The Texas Legislature has not authorized internet casino gaming, and there is no state licensing body issuing permits to online casino operators. Every real-money casino site listed on Lone Star State Casinos is an offshore operator licensed in another jurisdiction that accepts sign-ups from Texas residents. That places online casino play for Texans in a legal grey area rather than a regulated one: the sites are not overseen by Texas authorities, and you do not get the consumer protections a state-regulated market would provide. We will not tell you whether playing is lawful for you personally — that is a question for a licensed Texas attorney, as are any tax consequences of winnings. Readers who email asking for a definitive legal ruling will get that same honest answer.
Practical consequences worth knowing before you write to us about a dispute: with an offshore site, there is no Texas regulator to appeal to. Your recourse runs through the operator's own complaints process and, where one exists, the dispute channel of its licensing jurisdiction. That is one reason we press hard on licensing transparency and payout terms in our reviews.
Common reader questions about the listed casinos
The ranked casinos appear above with their headline offers. Below are the three we field the most mail about, with the conditions that reliably cause confusion. Every bonus figure quoted here is the operator's advertised offer at the time of review; terms change, and you should read the promotion page before depositing.
Raging Bull — top of our list, and the heaviest terms to read
Raging Bull sits first because its offer structure and slots-led library score well against our criteria, and it is one of the more established names accepting US players. The advertised welcome package is 410% up to $10,000 plus 50 free spins. That is a large headline number, and readers mail us because large headline numbers on offshore casinos almost always carry substantial playthrough requirements, restricted game weighting and a cap on how much of a bonus win can be withdrawn. Check the rollover multiple, the maximum cashout and which games count toward clearing before you opt in. Limitation: the free-spin element is small relative to the deposit-match headline, and a percentage that size is only reachable on a very large deposit — most players will never engage with the top of that range.
Magician Bet — the no-wagering option
Magician Bet earns its place for a reason that matters more to careful readers than any headline percentage: its advertised 101% offer is billed as no wagering. If that holds on the terms page you are shown, winnings from the bonus are not locked behind a playthrough multiple — which is rare and genuinely valuable. Limitation: no-wagering offers are typically smaller in absolute terms and often come with tighter maximum-bet or maximum-conversion rules instead, so the constraint moves rather than vanishes. Verify the cap before assuming the bonus is unconditional.
Slots of Vegas — slots-first, with a game-specific spin offer
Slots of Vegas is here for readers whose play is mostly reels rather than tables. The advertised welcome is a 375% bonus plus 50 free spins on Cash Chaser — note that the spins are tied to one specified game, so they are worth less to you if that title is not to your taste. Limitation: a slots-weighted catalogue means table and live-dealer players will find the range thinner than the headline suggests, and game-locked spins usually carry their own separate winnings cap on top of the main bonus terms.
The rest of the list at a glance
| Casino | Advertised welcome offer | Editorial rating |
|---|---|---|
| Uptown Aces | 600% for new players | 9.6 |
| Card Crush | Instant welcome reward: 2 mystery coins and 5 cards | 9.6 |
| Zumba Cards | 250% deposit bonus up to 250 SC | 9.6 |
| BetUS | 200% up to $4,000 for new players | 9.5 |
| Amazon Jackpots | 4 posters + 40 free SC + bonus wheel for $20 | 9.5 |
| Slots and Casino | 500% up to $2,500 across three deposits | 9.1 |
| Bets.FM | 225% deposit bonus up to 1 BTC + 225 free spins | 9.1 |
All welcome offers above are as advertised by the operator and carry their own wagering, eligibility, expiry and cashout conditions. Ratings are our editorial assessment, not user scores. Note that several of these — the ones quoting SC or coin rewards — operate on a sweepstakes model rather than a straight cash deposit model, and the redemption rules differ accordingly.
Money questions we're asked, and the honest answers
We cannot see your transactions, so the following is general guidance rather than account-specific help. Banking options at sites accepting US players typically span major credit and debit cards, prepaid cards, bank transfer and cryptocurrency; e-wallet availability for American customers is patchier than it is elsewhere, so check the cashier page rather than assuming. Deposits are usually near-instant; withdrawals are not. Expect a review period before a payout is released, faster settlement on crypto than on bank transfer or check, and a stated weekly or monthly withdrawal cap at most offshore operators. Fees vary by method and some sites charge for a second withdrawal in a given period.
First withdrawals almost always trigger identity verification. Plan on providing government-issued photo ID, proof of address and proof of the payment method used. Submit those to the casino directly, early, and never to us. Where a site advertises in BTC, remember that conversion and crypto price movement sit between your deposit and your cash-out.
Beyond casino games
Several operators on this list run more than a casino. BetUS, for example, is known primarily as a sportsbook, with casino play alongside it — different bonus terms, different limits and different account rules typically apply to the sports side, so a casino welcome offer generally cannot be cleared on sports bets. Others in the list lean toward card and sweepstakes-style formats rather than a conventional cash casino. If you are writing to ask which product a bonus applies to, name the product as well as the brand and we can point you at the right terms page.
Readers comparing regulatory frameworks in other markets sometimes find our write-up on casinos operating outside the UK self-exclusion scheme a useful contrast with the Texas position.
Before you hit send
- Name the page and the casino, and quote the line you are questioning.
- Add the date you saw the offer — promotions are withdrawn and rewritten frequently.
- Leave out personal financial and identity details entirely.
- If your message is about money you cannot afford to have lost, please contact 1-800-GAMBLER before you contact us.
Gambling should cost only what you are comfortable losing, and no strategy, bonus or rating on this site changes the fact that the house holds an edge. Set deposit limits, use cooling-off and self-exclusion tools, and step away rather than trying to win money back. Confidential help is available 24/7 at 1-800-GAMBLER nationally and 1-800-742-0443 through the Texas Council on Problem Gambling. Must be 21+ (18+ where applicable). Page fact-checked Sep 29, 2026 by Jocelyn Kim.